Customer Feedback

You have completed 0% of this survey

100%

Tell us about our Service

Were we eager to help you?

Happy
Neutral
Unhappy

Did any Staff member give you good service - we’d love to hear about it.

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What could we have done better?

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Oh No! What happened? Please let us know what we did...

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Are our staff knowledgeable?

Happy
Neutral
Unhappy

Was any staff member in particular knowledgeable?

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Where did we slip up?

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Did you find what you needed?

Happy
Neutral
Unhappy

What didn't we have in Stock?

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Did we only have the best quality products?

Happy
Neutral
Unhappy

Which products were a problem?

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Are our prices competitive?

Happy
Neutral
Unhappy

We have a 12 month guarantee on all our products, including plants.

If you aren’t happy with how your plant grows, bring it back with your till slip and we’ll replace it, no questions asked.

Not sure on our prices?

Which products in particular did you find expensive?

Plants
Fertilizers
Pots
Compost/Organics
Chemicals
Cafe
Petshop
Seeds
Other:

Which plant products did you find expensive?

Seedling 6-Pack
Roses
Indigenous
Herbs
Other:

Which pot products did you find expensive?

Indoor Pots
Outdoor Pots
Other:

Were you delayed at the till?

Happy
Neutral
Unhappy

Was the delay justified, or was it just simply irritating?

Justified
Irritating

Please let us know what happened so that we can sort this out.

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Which branch did you visit?

Please choose

Do you have any general comments or suggestions – we love hearing from you?

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To join our Facebook Garden Club Page, click the Like button.

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CustomerID

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CustomerCard

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CustomerEmail

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